FAQ's

Q. Is ordering online secure?
A. Yes, absolutely. We take the utmost care in protecting the information you provide when placing an order on our website (or through any other channel). All customer details shared during the checkout process are strictly confidential and accessible only to authorized staff. Our team is regularly trained on updated security and privacy policies to ensure your data remains safe.
If you have further questions regarding online security at wolfmarts.com, feel free to contact us at buywolfmart@gmail.com.

Q. How do I place an order?
A.

  1. Select the product you wish to purchase.

  2. Click on “Add To Cart.”

  3. To add more products, simply repeat the process.

  4. Once done, click on the “Cart” option from the menu.

  5. Review your items and click “Proceed to Checkout.”

  6. Fill in your billing details and confirm your order summary (including total cost).

  7. Click “Place Order.”

  8. You will receive a confirmation email with your order details.

  9. Payment can be made via Cash on Delivery (COD).

Q. How do I cancel an order on wolfmarts.com?
A. To cancel an order:

  • Registered users: Log in to your account and cancel directly.

  • Guest users: Call our helpline during office hours.

  • Orders can also be canceled during the final confirmation call.

Q. What is your returns policy?
A. Please visit our Return Policy page for full details.

Q. What is your refund policy?
A. Please visit our Refund Policy page for full details.

Q. What is your shipping cost?
A. We currently offer Free Shipping (Rs. 0/-) on all orders.

Q. Which courier services do you use?
A. We ship through trusted courier partners: M&P, TCS, and Leopards Courier Services.

Q. What is your delivery time?
A. Orders are delivered within 2–3 working days after the confirmation call.

Q. How can I order an out-of-stock product?
A. You can pre-order out-of-stock items by contacting us via phone or email.