Refund & Return Policy

At wolfmarts.com, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we’re here to help with easy return and refund options. Please read our policy below:

Returns

  • You may request a return within 7 days of receiving your order.

  • To be eligible for a return, the item must be:

    • Unused and in the same condition you received it.

    • In its original packaging with all tags, manuals, and accessories included.

  • Certain products (e.g., hygiene items, perishable goods, customized or digital products) may not be eligible for return.

Return Process

  1. Contact us at 📧 buywolfmart@gmail.com with your order number and reason for return.

  2. Our support team will guide you through the return steps.

  3. Once approved, you can send the product back to our designated return address.

  4. Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the refund status.

  • If approved, your refund will be processed within 5–7 business days through your original payment method or via bank transfer (for COD orders).

  • Please note that shipping costs (if any) are non-refundable.

Exchanges

  • If you receive a defective or wrong product, you may request an exchange instead of a refund.

  • Exchanges are subject to product availability.

Order Cancellations

  • Orders can be canceled before dispatch by contacting our support team or during the final confirmation call.

  • If your order has already been shipped, you may need to follow the return process.


Non-Returnable Items

The following items cannot be returned or refunded:

  • Opened personal care or hygiene products.

  • Customized or made-to-order products.

  • Digital or downloadable products.

Need Help?

If you have questions about returns or refunds, feel free to reach us at:
📧 buywolfmart@gmail.com

Thank you for choosing wolfmarts.com. We truly appreciate your trust and support!